Click here to submit a complaint.
The SIGIR Hotline office serves as a clearing house
for complaints. It maintains an audit trail of all complaints received and the
complaint file records until they are sent to the SIGIR Records Management
Office. When a Hotline complaint is received, the Hotline Analyst will evaluate
the complaint to determine if the complaint is within SIGIR's purview to
investigate. This evaluation includes a screening to eliminate unacceptable
complaints and to determine if the complaint involves IRRF funds, or involves
programs or operations of the former CPA. If the source of funding identified
in the complaint is not apparent or identified, a check of the SIRIS database
will be conducted. If this check meets with negative results, the SIGIR Hotline
Analyst will complete a thorough inquiry with contracting Points of Contact in
Iraq provided to our office by the Investigations, Audits, and Administrative
offices in Baghdad.
Upon determination that the funding source is IRRF or
involves programs or operations of the former CPA, the complaint is forwarded
to SIGIR Investigations or Audits, depending on the subject matter of the
complaint. The Assistant Inspector General for Audits or the Assistant
Inspector General for Investigations will determine if a case should be opened.
If the complaint is not appropriate for SIGIR review, the complaint will be
transferred to the appropriate Inspector General agency that has oversight.
Before you call or write the SIGIR Hotline, please
visit our Hotline FAQ page.